• Nairobi, Kenya
  • Mon - Sun 8:00AM - 7:00PM
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Novani Healthcare – Transforming Care, Inspiring Wellness

Patient Support Program (PSP)

Empowering Patients, Enhancing Treatment Outcomes – Because better access, education, and adherence mean better health for everyone.

At Novani Healthcare, we believe that treatment goes beyond prescriptions. Our Patient Support Program (PSP) is built to bridge the gap between diagnosis and long-term wellness — offering personalized support to patients while enabling pharmaceutical partners to improve adherence, build trust, and measure real-world impact.

Whether you’re a pharmaceutical company launching a therapy, a patient navigating a new diagnosis, or a regulator monitoring care quality and safety — our PSP is structured to deliver value, visibility, and compassionate care across the healthcare ecosystem.

What We Do

  • Patient onboarding and program enrollment
  • Disease and treatment education
  • Medication adherence support and follow-ups
  • Home-based nursing care and clinical monitoring
  • Emotional and psychosocial support
  • Side effect tracking and adverse event reporting
  • Patient satisfaction and feedback surveys
  • Cold-chain and medication delivery coordination
  • Real-world data collection and program reporting

Book your appointment online

Our simple to use, online appointment process makes it easy for you to book for any one of our services and doctors.