Novani Healthcare – Transforming Care, Inspiring Wellness
Frequently Asked Questions
What services does Novani Healthcare provide?
We offer Homecare Services, Patient Support Programs (PSPs), and Medical Escorting Services — all designed to provide personalized, compassionate, and convenient care.
Who can benefit from your home-based care services?
Our homecare services are ideal for elderly patients, individuals recovering from surgery, those with chronic illnesses, and anyone needing professional medical support at home.
How do I request homecare services for a loved one?
Whether it’s Nairobi to New York or Mombasa to Mumbai, we facilitate seamless medical travel across continents.
What is a Patient Support Program (PSP)?
Simply contact us via phone, email, or our website. Our care team will assess your needs and create a personalized care plan.
Do you work with insurance companies or pharmaceutical partners?
es, we partner with pharmaceutical companies, hospitals, and are open to working with insurance providers to support patient access and continuity of care.
Who provides the care during home visits?
All care is delivered by licensed nurses, certified caregivers, physical therapists, or trained healthcare professionals, depending on the service required.
What is included in your Medical Escorting Service?
Our escorting service includes pre-travel coordination, in-flight medical support, hospital navigation, and post-travel care — locally and internationally.
Can Novani help with international medical travel arrangements?
Yes. We handle the entire process: medical clearances, flight bookings, escorting, and coordination with overseas hospitals to ensure a smooth journey.
How much do your services cost?
Costs vary depending on the type of care needed. We offer flexible, transparent pricing and will provide a detailed quote after assessment.
How do I get in touch with Novani Healthcare?
You can reach us through our contact form on the website, call us directly, or message us on WhatsApp. Our team is available to guide you every step of the way.
Book your appointment online
Our simple to use, online appointment process makes it easy for you to book for any one of our services and doctors.